Terms & Conditions
Terms & Conditions
Last updated: October 23, 2026
Welcome to JTees Merch House. By using this website, requesting a quote or placing an order, you agree to these terms.
About our products and services
We offer custom apparel, embroidery, printing and promotional merchandise for individuals, businesses, schools, teams, churches, organizations and event planners. Product images are for illustration; personalized items are made to the details you provide and approve.
Quotes and orders
- A quote request is not an order. Pricing is based on your design, products and quantity.
- An order is accepted when we confirm it to you. Production starts after you approve your digital design proof.
- Requested completion dates are preferences, not guarantees.
Artwork and intellectual property
You confirm that you own or have permission to use any artwork, logos or text you submit, and that it does not infringe anyone’s rights. We may decline artwork we cannot legally or technically produce.
Pricing and payment
Prices are shown in US dollars. Accepted payment methods: major credit and debit cards (other methods may be shown at checkout). Deposit or payment timing for custom orders: a 50% deposit is due when your design proof is approved, with the balance due before pickup or shipping
Production, pickup and shipping
Orders are prepared for pickup or shipping. See our Shipping Policy for details. Production time: Typically 7–10 business days after your design proof is approved
Returns and refunds
See our Return & Refund Policy.
Limitation of liability
To the extent allowed by law, JTees Merch House is not liable for indirect or consequential losses arising from use of this website or our products. Nothing in these terms limits rights you have under applicable consumer law.
Governing law
Governing law and jurisdiction: the laws of the State of Georgia, United States
Changes to these terms
We may update these terms from time to time. Continued use of the website means you accept the updated terms.
Contact us
Email: johnita@jtteesmerchhouse.com
Phone: 470-469-2758