Last updated: October 23, 2026

JTees Merch House (“we”, “our”, “us”) respects your privacy. This policy explains what information we collect when you use our website, request a quote or place an order, and how we use it.

Information we collect

• Contact details — name, email address, phone number and delivery or pickup details you give us.
• Order and quote details — products, quantities, sizes, colors, personalization instructions and requested dates.
• Artwork and files — logos or designs you upload so we can review and produce your order.
• Payment information — processed by our payment provider. We do not store full card numbers on this website. Payment provider: Our secure third-party payment processor, shown at checkout
• Website usage data — basic technical data such as browser type, pages visited and cookies.

How we use your information

• To prepare quotes, proofs and orders and to contact you about them.
• To arrange pickup or shipping and send order confirmations and status updates.
• To provide customer support and improve our website and services.
• To meet legal, tax and accounting obligations.

Sharing your information

We share information only when needed to run our business, for example with payment providers, shipping carriers and website or email service providers. We do not sell your personal information.

Cookies

We use cookies that are necessary for the website to work (for example, your shopping cart) and, where enabled, cookies that help us understand how the site is used. You can control cookies in your browser settings.

Uploaded artwork

Artwork you upload is stored privately and used only to review and produce your order. Please upload only artwork you have the right to use.

Data retention

We keep personal information for as long as needed for the purposes above. Retention period: Typically up to 3 years after your last order, unless the law requires us to keep it longer

Your choices

You may ask us to access, correct or delete your personal information, subject to legal requirements. Contact us using the details below.

Security

We use reasonable measures to protect your information. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. The latest version will always be shown on this page.

Contact us

Email: johnita@jtteesmerchhouse.com
Phone: 470-469-2758